Frequently Asked Questions
Discover answers to common questions about Tadbeer and hiring domestic workers in the UAE. Get insights on maid visas, renewals, cancellations, and more!
What does Tadbeer mean?
The word Tadbeer refers to planning, arrangement, or a feasible solution. In the context of the United Arab Emirates (UAE), Tadbeer is a service provided by the government to offer a highly transparent and centralized system for hiring domestic and household workers in Dubai and the rest of the UAE1. It promotes an ethical and fair hiring process based on experience and skill sets.
Employment Regulations and Legalities
Yes, you can terminate a maid’s contract before it ends, but you must follow the proper legal procedures. This may involve providing notice, paying end-of-service benefits, and potentially compensating the maid for early termination. The specific requirements and conditions for contract termination vary depending on the circumstances and the terms of the employment contract.
Yes, domestic workers over 60 years old can continue working in the UAE if they meet certain conditions. These include being physically fit according to a government-issued medical certificate, obtaining approval from the authorities, and having their medical costs covered by their employer.
No, it is illegal to hire a maid with her own visa in the UAE. Domestic workers can only be employed through a registered agency or be sponsored directly by an employer who meets specific requirements.
To terminate a maid’s contract legally in the UAE, employers must provide a written notice with a valid reason. The notice period varies depending on the length of service. Employees can also terminate their contracts by giving written notice, but they may not be entitled to end-of-service benefits.
Using Tadbeer-approved agencies ensures that you are dealing with licensed companies that follow the regulations set by the Ministry of Human Resources and Emiratisation (MOHRE). These agencies provide training and support for domestic workers, ensuring their well-being and competence. Hiring through approved agencies also offers legal guarantees and protection for both employers and employees.
Maid’s Rights and Employer Responsibilities
Maids in the UAE have several basic rights, including timely payment of wages, one day of paid leave per week, medical insurance and leave, 30 days of paid annual leave, decent accommodation, and coverage of visa and flight expenses in certain situations. They also have the right to file legal cases without court fees and seek resolution for disputes through the Ministry of Human Resources and Emiratisation (MOHRE).
Employers in the UAE have several responsibilities when hiring a maid, including:
- Ensuring the maid’s health and safety
- Not assigning tasks outside of the agreed-upon duties
- Preventing the maid from working excessive hours
- Informing the Ministry of Human Resources and Emiratisation (MOHRE) and the recruitment agency in case of a work injury or accident
- Meeting all the requirements for obtaining a work permit for the maid
- Using a government-licensed agency and standard employment contracts for hiring
- Providing adequate housing and living conditions for live-in maids
While there may not be a legal obligation to pay a maid when she is sick, it is generally considered ethical to do so. This can help maintain a positive working relationship and ensure the maid’s well-being. However, contractual agreements and local labor laws may have specific provisions regarding sick leave and compensation for domestic workers.
Expenses and Practicalities of Hiring
The expenses of hiring a maid in the UAE include monthly salary, residence visa fees, medical insurance, flight expenses, and additional costs such as accommodation, food, and phone expenses for full-time maids. Part-time maids generally have lower expenses, as agencies typically cover their additional costs.
You can find a nanny in the UAE through various methods, including seeking recommendations from family and friends or contacting a reputable agency. Agencies often offer a wider range of options and can help you find a nanny with the specific skills and experience you need. You can also post ads outlining your requirements and conduct interviews to find the most suitable candidate.
Adapting to Cultural Practices
During Ramadan, maids in the UAE may adapt their routines by shifting their working hours, reducing the intensity of physical tasks, having flexible break times, and focusing more on meal preparation for iftar and suhoor gatherings. They may also participate in charitable activities and maintain a supportive environment by respecting cultural and religious practices.
While there are no specific rules regarding maids taking time off on Mother’s Day in the UAE, employers are encouraged to be considerate and allow their maids to celebrate this special occasion with their families. Open communication and understanding between employers and maids can help find solutions that work for everyone.
Leisure Activities and Shopping
Maids in Dubai can enjoy their days off in various places, including Zabeel Park, Mushrif Park, Al Mamzar Beach Park, and Al Qasba. Beaches like Jumeirah Beach, Kite Beach, and Corniche Beach are also popular choices. For those interested in history and culture, Dubai Creek, Heritage Village (Abu Dhabi), and Sharjah Arts Museum are great options. Additionally, the Al Fahidi Historical District offers traditional Arabian tea and snacks in a historical setting, while local cafes in Satwa or Karama provide affordable dining with diverse cuisines.
Maids can find affordable shopping options in Dubai at several places, including Dragon Mart, Dubai Outlet Mall, Karama Market, Brands for Less, Tchibo, and Manila Mall. Dragon Mart offers a wide range of Chinese products, while Dubai Outlet Mall features discounted items from various brands. Karama Market is known for its affordable clothing, accessories, and household items. Brands for Less and Tchibo provide high-quality products at low prices. Manila Mall in Satwa caters to diverse tastes with numerous shops offering a variety of goods.
Miscellaneous
The categories of domestic staff in the UAE include housemaids, nannies, cooks, drivers, gardeners, housekeepers, personal assistants, butlers, private nurses, elderly caregivers, chauffeurs, laundry attendants, private tutors, security guards, pet caretakers, maintenance workers, personal trainers, and technicians/IT support.
Some popular New Year’s resolutions related to housekeeping include:
- Decluttering and simplifying living spaces
- Organizing belongings with storage solutions
- Creating and following a cleaning schedule
- Adopting smart cleaning strategies· Seeking help from professionals or agencies like Tadbeer if needed